Implementing the ISO 9001:2015 Requirements

The ISO 9001:2015 standard determines minimum requirements for a QMS in organisations in order to offer products and services which meet customer, statuary and regulatory requirements.

The standard is based on a process-orientated approach which incorporates the PDCA (Plan-Do-Check-Act) cycle and introduces risk-based thinking. Adopting these concepts makes the application of the ISO 9001:2015 standard suitable and supportive of all kinds and sizes of organisations, regardless of if they produce products, offer services, are profit-orientated, or governmental organisations.

Benefits of the standard include: improvement of company reputation and enhancing customer satisfaction, whilst ensuring better process management and integration with other management systems such as ISO 14001 and ISO 45001. 

The course provides a more in-depth understanding of the ISO 9001 concepts, structure of the standard, and interpretation of the clauses of the standard ensuring a more successful implementation outcome.

The ISO 9001:2015 standard can be applied to all kinds and sizes of organisations, regardless if they produce products, offer services, are profit-orientated or governmental institutions. Based on a process-oriented approach that incorporates the PDCA (Plan-Do Check-Act) cycle, the standard also introduces risk-based thinking. In this course you will:

  • learn the High-Level Structure of the ISO 9001 Standard
  • understand the ISO risk-based thinking and how this is applied
  • understand the ISO terminology and vocabulary
  • understand the interpretation and the application of the ISO
    clause requirements
  • become a confident team member to help implement and maintain the requirements in your own organisation

The top management, line leaders, supervisors and quality control team as well as any person who has a role to play in the quality management system.

  • Introduction to the ISO 9001:2015 standard
  • Differences between 2008 version and 2015 version
  • Main concepts of the standard
  • Benefits of the ISO 9001 standard
  • Terminology
  • The seven Quality Management System principles
  • Process approach
  • Using the Turtle Diagram to map your processes
  • PDCA cycle
  • Risk-based thinking
  • Structure of the ISO 9001:2015 standard
  • Role of top management
  • Overview of the clauses of the standard
  • Performance monitoring, measurement and evaluation
  • Continuous improvement
  • Mandatory documented information required by the standard
  • How to start implementing the requirements
  • and much more…

A knowledge test is conducted upon course completion

  • Gain an excellent understanding of the ISO 9001 standard, terminology and structure
  • Learn about key concepts such as risk-based thinking and a process approach
  • Understand and correctly interpret the content of each clause of the standard
  • Learn how to implement the ISO 9001 requirements in your company
  • Receive a comprehensive course manual to help you get started

Delegates should have attended the Introduction to ISO 9001 course before attending this workshop.


2 Days

Certification type


Course dates

Subscribe to our Newsletter

Stay up to date with all the latest in the food industry. We regularly share podcasts, training calendar dates and relevant industry updates to keep you informed of any changes. Subscribing also means you get access to our free monthly eBooks!

Almost complete 90%

Download Brochure