Food Safety Software

EO by Entecom | Ditch Paper, Digitise Compliance & Ace Audits

Tired of audit stress and paper chaos? EO (Entecom Online) is the customisable food safety software that simplifies compliance, empowers your team, and gives you real-time control. See how with a free demo.

It's time to work smarter, not harder

Are you buried in binders, scrambling before audits, and worried about critical tasks slipping through the cracks? You’re not alone. Manual compliance management is inefficient, stressful, and ripe for error.
It’s time to work smarter, not harder.

EO by Entecom is a powerful, fully customisable compliance operating system designed specifically for the demands of the food industry. We replace your paper-based chaos with a streamlined, digital workflow that gives you instant visibility and control.

Imagine a world where you can:

Walk into any audit feeling confident and prepared, not stressed.

Spot trends and issues in real-time from a single dashboard, preventing problems before they start.

Empower your entire team with tools so simple they'll actually use them.

Manage multiple standards, sites, and processes all from one centralised, secure platform.

What EO offers

Manage food safety with ease

A food safety management system with checklists built to fit the way you work.

  • Complete all your checklists digitally and instantly from any device
  • Manage staged workflows across departments with ease
  • Use the search-engine to find any checklist or document instantly
  • Access traceability info during recalls with ease – no more running and hunting for info
  • Edit your documents digitally – you can add text, diagrams and images
  • Document Control and revision tracking without the usual agony
  • Archive and find any document when needed
  • Sign off your checklists digitally
  • Make checklist verification easier and more efficient – no files and piles of paper
  • Integrate your H&S, GLOBALG.A.P, SIZA and EMS with ease

Powerful management tool

Not just a document management tool
  • Manage your systems remotely when you need to
  • Manage multiple sites from a single solution; “the more the merrier”
  • Communicate changes to all staff instantly
  • Manage your GLOBALG.A.P. system for all your farmers and your BRC / FSSC 22000
  • System for your packhouse from a single solution
  • Add H&S, SIZA, BRC / FSSC 22000 and the software solution will grow with you as you grow – there are no limitations
  • Add your sales reps, and your suppliers to ensure seamless upstream and downstream communication – you get the picture
  • Pull real-time reports and trends when you need them
  • Have an instant birds-eye view of your entire system from your dashboard to detect and manage any overdue checklists to ensure your system stays on track
  • Manage your forward and reverse traceability more efficiently with batch search functionality

Real-time dashboard

Instant real-time birds-eye view of your entire food safety system – whenever you need
  • Click for a health-check of your entire system to view the global status of your system when you need to
  • Identify overdue checklists instantly – all colour coded in red
  • Drill down to investigate overdue tasks
  • View scheduled tasks that are coming up soon – they will be in grey
  • Display the dashboard at your food safety meetings for a realtime status view of your system for all to see
  • Proactive food safety management to prevent things slipping through the cracks
  • Be notified of out of spec results instantly
  • Manage recalls faster by using the search function to find traceability information for batch numbers quickly

Digital food safety audits

Manage your audits more efficiently. It’s time to ditch that paperwork
  • Schedule all internal and supplier audits digitally.
  • Complete your audit checklist digitally from your device
  • Attach photos as evidence of non-conformances.
  • Send non-conformances to relevant staff members instantly.
  • Send sms alerts for critical items instantly.
  • Allocate appropriate time-frames for closure of audit findings based on risk assessment.
  • View a status report to track the close-out status of all non-conformances instantly.
  • View audit scores per department in an audit summary report for your meetings.

Digital supplier quality assurance

Manage and track supplier assessments and documents with ease
  • Stop chasing suppliers for documents.
  • Have your supplier complete their questionnaires online.
  • Suppliers upload their specifications and COAs into the system.
  • Archive all supplier information and find it later with ease by using the user-friendly search engine.
  • Receive automatic alerts when supplier certificates are close to their expiry dates.
  • Schedule supplier audits and verification testing digitally.
  • Pull realtime reports and trends on supplier ratings instantly.

Manage complex workflows

Streamline workflows, boost collaboration, and enhance efficiency with alerts.
  • Manage Multiple Workflows across departments with staged checklist functionality.
  • Improve team collaboration and communication across departments.
  • Improve team morale with increased efficiency and productivity.
  • Reduce time wastage with instant notifications and alerts

It's time to work smarter, not harder

Top Feature list

Frequently Asked Questions

Do we need to buy new devices or software?

No. EO is a cloud-based platform that works on any device you already own—smartphones, tablets, or computers. There's nothing to install; just log in through your Chrome browser and get started.

Since EO is cloud-based and is dependent on internet connectivity, you won't be able to log in without internet access, but any checklists already opened can still be completed in offline mode. The data is stored securely on the device and will automatically sync to the cloud once connectivity is restored. This ensures no information is lost, even during critical moments like audits.

Absolutely. Security is our top priority. EO uses enterprise-grade encryption, secure cloud hosting, and strict access controls. Every action is locked in a tamper-proof audit trail, giving you and your auditors complete confidence.

This is our speciality. If your team can use a smartphone, they can use EO. We designed it for simplicity and provide full training and support. You'll be amazed at how quickly they adopt it and how empowered they feel, ditching cumbersome paper logs.

We move at your pace. For a typical single-site operation, you can be up and running in as little as 2-3 weeks. We start with a free scoping session to provide you with a precise, no-obligation project plan and timeline.

Yes, and gain incredible oversight. EO is a true multi-site platform. Manage each location individually while your leadership gets a unified view of performance across all operations from a single, powerful dashboard.

Become proactive, not reactive. Receive instant SMS or email alerts for overdue tasks, failed checks, or critical issues, enabling you to act before a small problem becomes a big crisis.

How do auditors react to a digital system?

They love it. EO turns audit day from a stressful scavenger hunt into a smooth, efficient process. By screensharing from your device you can take auditors to any record immediately, providing instant organised access to any record, which builds trust and often leads to shorter, more successful audits.

EO pays for itself within a short time frame. The ROI comes from drastically reduced admin time, savings on stationery and printing costs, and immediate access to vital data enabling quicker and more accurate decision making, preventing of costly errors and potential recalls.

Yes, and it's a game-changer. Attach photos directly to records—like a maintenance issue or a quality defect—to provide undeniable visual evidence, speed up resolutions, and create more actionable data.

Completely. EO offers granular user permissions. Ensure staff only see what's relevant to their role, while managers maintain appropriate oversight. This enhances both security and simplicity.

You're never alone. We provide comprehensive onboarding and administrator training. Our dedicated support team is always available to ensure your success, and you'll receive all future software updates automatically.

Yes. EO can integrate with various ERP, lab, and HR platforms through APIs, creating a single source of truth for your operation and eliminating frustrating double data entry.

EO offers transparent, scalable monthly licensing pricing. There are no hidden fees. The cost depends on your operation's size and needs. The best way to get accurate numbers is to see the platform in action—**request a demo** for a tailored quote.

It's time to work smarter, not harder

What our clients say

Food Compliance Software

Paperless food safety compliance solution

Customisable digital checklists

Instant access to data

Instant reporting solution

SMART Notifications

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About

Entecom has been assisting businesses with Food Safety and Quality System certification for over 15 years with our consulting support services and equipping staff with the necessary skills to implement, maintain effective Food Safety and Quality Management Systems.

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