OUR FOOD SAFETY Services

We offer a range of consulting, training and auditing solutions as well paperless management software solutions.

Our solutions are customised to the needs of our clients ensuring that we provide a service that builds value, brick-by-brick, day by day.

 Training

Entecom has full accreditation with the FoodBev SETA (FoodBev SETA no: 587/00081/1011) offering a wide variety of customised workshops and accredited skills programmes. Training is offered from shopfloor to senior management, in multiple languages and designed around your organisations requirements. We offer classroom, online and webinar training.

Passionate facilitators ensure that the training is relevant, practical, engaging and at times even mind-changing. Empowering employees with the knowledge, mindset and skills needed to strengthen food safety and quality systems across the food chain is what motivates our team of talented facilitators. Our history of repeat business with our clients demonstrates our ability to achieve the desired outcome; Safer Food, Smarter Business. Our training is:

Customised to your requirements
Flexible around production demands
Can be presented from Level 1 to Level 5
Practical - we visit the factory floor for real examples
Innovative
Fun and interactive
Engaging
Mind changing
Visual - uses videos and photos
Presented by subject matter experts
Includes workplace assessments
Facilitated in multiple languages
R638 Food Safety Training - For the Person in Charge
NEW - Now offering video based Online Accredited R638 Food Safety Training - Click here

We have a wide variety of courses to choose from. To view our courses click here

To view our training schedule click here

Many of the SETAS such as the FoodBev, W&R, Agri, TETA as well as CATHSSETA, offer grants to support staff training. Contact us at info@entecom.co.za should you require assistance with your grant application process.

 Consulting

We have a very hands-on approach and believe in building long-term relationships with our clients. Our support service empowers employees with the knowledge, mindset and skills needed to strengthen food safety and quality systems. We see ourselves as system builders and catalysts for change. Always looking for a smarter way to do things, we make your journey towards certification achievable using a proven consulting methodology, with an excellent track record.

Our consultancy services include assistance with the implementation of the following Food Safety and Quality Management Systems:

GFSI (Global Food Safety Initiative) Basic and Intermediate as per Retail Chain Store Requirements.
NEW - Now offering online Small Supplier Compliance Support Packages - Click here
HACCP
FSSC 22000 / ISO 22000
BRC
ISO 9001
GLOBALG.A.P.
ISO 14001
OHAS 18001
Coaching of the food safety manager
Root cause analysis and problem solving
Maintenance support services

We also offer the implementation of Tempo, a paperless software managment solution, to ensure that your systems work smarter and reduce the amount of stress associated with conventional paper systems. Clients that we have worked with over the years include, but are not limited to: Dynamic Commodities, Snackworks, Illovo, Spier, Pioneer Foods, Nampak, Polyoak Packaging, Unifrutti, Rhodes Food Group, East Balt, Wild Coast Abalone, Montego Pet Nutrition, I&J, Premier Foods, Doppio Zero, Nando's, Spar Group and Shell.

Please click here to see what our clients say about us.

 Auditing

Our trained lead auditors have a wide range of industry experience and strive to add value when providing the following audit services:

Supplier audits for corporates against the GFSI Basic / Intermediate / AIB requirements
Gap assessments to help you gauge the status of your system and establish how far you are from meeting the required Food Safety Standard
Pre-certification or readiness audits to gauge readiness for certification. Here we will assist you with the close out of your audit findings to ensure that you are well prepared for your certification audit
Hygiene audits / inspections. Here we make use of our inspection kit to determine the extent of cleanliness. Checking behind, beneath, inside and ontop is what these inspections are all about. We make use of our magnetic torches and telescopic mirrors to see beyond the obvious. Hygiene swabs are also taken as part of the environmental monitoring programme.
Internal audits as an integral part of your own Food Safety Management System. Auditors will focus on specific processes and systems to provide you with a detailed report with recommendations.
Investigative audits as part of your root cause analysis. Having a fresh, objective perspective may help you find solutions that you never previously considered.
Audits are based on the following requirements / standards / guidelines:

GFSI Basic / Intermediate
GMP / HACCP and AIB
ISO 22000 and FSSC 22000
ISO 14001
OHAS 18001
BRC
GLOBALG.A.P.

Click here to see what our clients say about us.

system support services

If you answer yes to the following questions, our maintenance support service might be the perfect solution you are looking for.

Have a new QA Manager who needs to be coached on the Food Safety Management System, but you don't have the time to coach her?
Your QA Manager is going on vacation or maternity leave and you need someone to assist their deputy with the maintenance of the system until they return?
Are you a small / medium sized businesses and need to pass Retain Chain Store audits but canot afford a full time QA Manager?
Find it difficult to take the time to conduct monthly internal audits?
Struggle to maintain an effective corrective action system?
Need help with your management reviews?
Have a good Quality Control team but find it difficult to take the time to do forward and reverse traceability exercises, mock recalls, food defence audits, food fraud audits?
Too nervous to manage the review of the HACCP studies on your own?
Need assistance with the updating of your documentation inline with changes to legislation or standards.

Our Support Service solution includes:

Update the Food Safety / Quality Managment Systems to remain current with customer requirements
Mock recall, forward and reverse traceability exercises
Assist with Management Review Meetings
Compilation of monthly trend analysis
Document and record revision control
Compilation of product specifications
Updating / reviewing of risk assessments
Customer complaint investigations
Food defence audits
Microbiological Monitoring
HACCP Study review
Internal Audits